Services / Solutions Overview

Tektility provides IT services for small to medium sized businesses. We offer a variety of support options to cater to all our clients needs.

• TMS - Complete Proactive/Reactive Support - Fixed Fee
• Break/Fix - Reactive Support - Pay Per Hour

Some of our core services include the Setup and Management of:

• Microsoft Servers
• Data Recovery & Backup
• Exchange Email
• Network & Internet Management
• VPN Solutions
• Security, Antivirus & Antispam
• Printer
• Business Hubs
• Hardware Procurement
• Software Procurement

On-Site vs. Off-Site Support

Offsite support ensures fast, efficient and most cost-effective IT support. Tektility understands some clients will prefer on-site support and we also understand some problems cannot be fixed off-site.

When you open a service ticket with Tektility we will advise you what we believe will be the best course of action to ensure that your problem is resolved quickly. Our first course of action is remote support, doing so allows us to fix 90% of problems in minutes.