What's included in TMS
Tektility Managed Services has 4 modules that make up its core.
| Support |
Anti-Everything |
- Ticket Tracking
- Unlimited Remote Support
- Unlimited Phone Support
- Guaranteed Response Times
|
- Virus Scans
- Malware Scans
- Spyware Scans
- 24/7 Infection Monitoring
|
| |
|
| Off-Site Backup |
Maintenance & Optimization |
- Off-Site Backup
- Bare-Metal Restore
- 256 Bit AES Encryption
- Distaster Recovery Planning
|
- 24/7 Monitoring
- Microsoft Patching
- Software Upgrades
- System Updates
|