Our Monitoring System
The TMS architecture is central to providing maximum security. The TMS Agent initiates all communications back to the Tektility network. The agent will not accept any inbound connections; therefore, it is impossible for a third party application to attack the agent from within the network.
The TMS Agent software does not require any inbound ports be opened the managed machine(s). This unique feature of TMS allows the TMS Agent do its job in virtually any network configuration - without introducing any susceptibility to inbound port probes or new network attacks.
The TMS servers are managed by Tektility and protects against "man-in-the-middle" attacks by encrypting all communications between the TMS Agent and the Tektility network using 256-bit, RC4 encryption. A new encryption key is created each time the TMS server tasks the remote TMS Agent (at least once per day).
The Tektility applications reside in a secure data center managed by Equinix. The entire data center is equipped with state-of-the-art video and audio monitoring equipment and 24 x 7 on-site guards. All individuals entering the building are required to register with the security office and leave a valid ID while in the building.